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These terms set out what you agree to when you open an account with tg77 apk — covering how your account works, how transactions are recorded and what happens when you contact support. Access and eligibility depend on local law and are available only where local law permits.
By creating an account, you confirm that you have read and accept these terms in full. They govern every interaction between you and tg77 apk — from the moment you register through every deposit, game session and withdrawal request you make. You must be eligible under local law in your region before using the platform; if the law in your area does not permit access, these terms do not grant you any right of use. Transaction records are maintained on your account dashboard after login. When you fund your account through GCash, Maya or InstaPay, the confirmed amount is reflected there once the payment rail updates. We rely on the records your e-wallet provider generates, and those records are what we reference when you raise a query about a deposit or withdrawal. If a transaction does not appear within the period your payment provider states, contact our support team with the reference number your GCash, Maya or InstaPay app shows. These terms may be updated. When we change them, the revised version replaces the previous one and the effective date is shown at the bottom of this page. Continued use of the account after an update means you accept the revised terms. If you disagree with any change, close your account and stop using the service before the change takes effect.
The scope of these terms is specific. They apply to your registered account and all actions taken through it, but they do not extend to third-party services or external networks your device connects through.
These terms apply fully to your registered account — login credentials, session activity, account settings and any changes you request through the account dashboard. You are responsible for keeping your login details secure.
Every deposit and withdrawal processed through GCash, Maya or InstaPay falls under these terms. The records shown in your account reflect the amounts we received or disbursed; the e-wallet provider's own records are the source of truth for timing.
Game titles available in the lobby — including content from Microgaming, JDB, PG Soft and other studios listed on our platform — are subject to each studio's own usage conditions. These terms govern your account's relationship with the platform, not the game mechanics themselves.
External payment providers, your mobile network, your device operating system and any browser extension you use are outside the scope of these terms. We cannot accept responsibility for delays or errors that originate outside our platform.
You have several concrete actions available to you at any point during your account's life. Your transaction history — every deposit confirmed through GCash, Maya or InstaPay, and every withdrawal we have processed — is visible on your account dashboard after you log in. You do not need to contact support to review these records; they are there whenever you need them. If any account detail is wrong — your registered email, your linked wallet name or your contact number — you can raise a correction request through our support channel. Include the account reference and the detail you want corrected; we will confirm once the update is made. For policy questions that are not answered on this page, our support team is the right contact. Response times depend on volume, but every query receives a written reply. You can also request that your account be reviewed for eligibility changes if your region's rules have changed.
Log in and open your account dashboard to see your full transaction history — deposits via GCash, Maya or InstaPay, and all withdrawal records, each with a status and reference number.
Contact support with your account reference and the specific detail that needs updating. We handle correction requests in the order they arrive and confirm each change in writing.
If any part of these terms is unclear, send your question through the support contact below. Cite the section you are asking about so we can give you a direct, relevant answer.
If your eligibility status or region changes, you may request a formal review. We assess each request against the access conditions in effect at the time and inform you of the outcome in writing.
For any question directly about these terms — your account status, a transaction record, a correction request or an access query — use the contact paths below. Include your account reference number in any message so we can locate your record without delay.
Open the chat widget on any page while logged in to reach the support team directly. Mention your policy question at the start of the conversation so it is routed to the right person.
Send a written query to our support address found in your account settings. Email is the preferred path for correction requests and formal policy questions because it creates a written record for both sides.
Many policy-related details — transaction records, account status and linked wallet information — are visible without contacting us. Log in and check your dashboard before raising a support ticket.
We keep your account data only for as long as it is needed to operate your account and meet any record-keeping obligations that apply in eligible regions. Transaction data linked to your GCash, Maya or InstaPay activity is retained in line with the obligations of those payment rails and the access conditions of your region. You can request details of what we hold about your account by contacting support in writing.
Account and transaction data is held for the period required to service your account and meet applicable regional obligations. When data is no longer needed, it is removed from active systems. You can ask what we currently hold for your account at any time.
We use session cookies to keep you logged in and preference cookies to remember your account settings. No cookie we set shares your personal data with third-party advertisers. You can clear cookies from your browser at any time, though some account features require them to function.
Your account is protected by credentials you set at registration. We recommend using a unique password not shared with your GCash, Maya or InstaPay account. If you suspect unauthorised access, contact support immediately so we can place a hold on the account while you verify identity.
If a policy update affects your account in a way you want to discuss, reach out through the support email or live chat before the change takes effect. We will explain the change and what it means for your specific account status.
These questions cover the situations we hear about most often — what the terms mean in practice, what your rights are and how to act on them.
No. You agree once at registration. However, if we update the terms and you continue using the account after the effective date shown, that continued use counts as acceptance of the revised version. We recommend checking this page whenever you receive a policy update notice.
The reference number generated by your GCash or Maya app is the primary record. Share that reference with our support team and we match it against the transaction log on our side. Having the reference ready shortens the resolution process significantly.
Yes. Send a written request through the support email listed in your account settings. State your account reference and what data you are asking about. We will respond with the information we are able to share under applicable regional obligations.
If you do not accept a policy update, stop using the account before the effective date and contact support to close it. Closing your account does not erase your transaction history; records are retained for the period required by regional obligations, after which they are removed.
Yes. Third-party services — your mobile network, your e-wallet provider's own systems, game studios such as Microgaming or PG Soft — operate under their own terms. Our terms govern your account relationship with tg77 apk only, not the policies of those external providers.
Contact support through live chat or email with your account reference and the specific field that needs changing. We do not accept correction requests made through in-game chat or informal messages — a written request through the official support channel creates the record we need to process the change.