Casino / Mobile
Every term you encounter in the lobby, cashier or account settings has a plain meaning. This glossary covers game mechanics, odds language, wallet steps and account conditions so you can move through the platform with confidence.
When you sit down at a live dealer table or set a stake on Aviator Crash Game, the labels on-screen — RTP, volatility, rollover, wager — are not decoration. They tell you exactly how a round works and what conditions apply to any account balance you carry.
Terms cluster around four parts of the platform. Knowing which family a word belongs to tells you which screen to open when you need context.
These appear on the game info panel inside each title — Isla Gold Slots, Pula Puti Dice, Bingo Sunday Special. RTP percentage (where published by the provider), volatility label, payline count and bonus round rules are all in this family. Open the game's detail page to see what the studio has exposed.
Visible on the sportsbook pages, particularly for basketball markets covering PBA and NBA fixtures. Asian handicap, over/under line and decimal odds format are the three you will see most. The odds displayed update in real time; the value shown at the moment you confirm the wager is the one that applies.
These live in the cashier and transaction history screens. E-wallet, InstaPay, GCash account name, Maya reference number and transfer status are all payment-family terms. Your transaction record — accessible after login from the account menu — shows the status of each deposit or withdrawal in plain text.
Found in account settings and any active account notices. KYC, rollover requirement, turnover and verification status describe conditions on your account balance or identity check. The current state of each condition is shown in your account dashboard after login — not in a separate terms document.
These six terms appear most frequently in the game lobby and on game info panels. Each definition reflects how the term is used on this platform.
RTP stands for Return to Player — the percentage of total wagers a game is designed to pay back over many rounds. It is a statistical average across a very large number of spins or hands, not a guarantee for any single session. Where a studio publishes this figure, it appears on the game's detail panel.
House edge is the mathematical advantage the platform holds on a given game, expressed as a percentage of each wager. A house edge of three percent means the platform retains three units for every hundred wagered on average over time.
Volatility describes how a slot or crash game distributes prize rounds. High volatility means longer gaps between wins but larger amounts when a prize round lands. Low volatility means more frequent smaller wins. The label — high, medium or low — is shown on the game info panel where the studio has provided it.
A wager or turnover requirement is the total amount you must stake before a specific account balance becomes available for withdrawal. It is shown as a multiplier — for example, ten times the credited amount. The current progress toward any active requirement is tracked in your account dashboard.
Jackpot is the name for a game's highest prize tier, awarded on rare symbol combinations or triggered bonus rounds. In games like Isla Gold Slots, the jackpot value or prize tier is displayed on the game screen itself. It is a game mechanic label, not a platform promise about payout frequency.
A live dealer is a real person dealing cards or running a table — baccarat, roulette or a game like Golden Dragon Tiger Live — in front of a camera. The video feed streams directly to your screen. You place wagers using on-screen controls exactly as you would in a digital table game, but watch a real dealer act on your hand.
These six terms appear in the sportsbook, cashier and account settings. They are distinct from game mechanics and come up most when you are funding your account or reading a betting market.
Asian handicap is a betting format that removes the draw outcome by giving one team a fractional or whole goal advantage before the match begins. It is common on basketball and football markets. The handicap value is shown next to the team name on the bet selection screen, and the settlement is based on the adjusted final score.
Over/under is a market where you wager on whether a combined score or statistic — points in a PBA game, for example — will finish above or below a line set by the sportsbook. The line is visible on the market panel. Your selection is settled against the published line at the time you placed the wager.
Rollover is the same concept as turnover: the total stake amount required before a balance qualifies for withdrawal. The term appears in account notices linked to account credits. Check your dashboard after login to see the exact rollover amount remaining on any active balance condition.
E-wallet refers to a digital money account — GCash, Maya or InstaPay-linked accounts — used to fund your platform account or receive withdrawals. When you select an e-wallet in the cashier, the system asks for the registered mobile number or account name linked to that wallet. The transfer confirmation appears in both the platform transaction record and your wallet app.
KYC stands for Know Your Customer — the identity verification process your account may require before withdrawals above a threshold are processed. You submit identification through the verification section of your account settings. The status of your KYC check — pending, approved or action needed — is shown in your account dashboard after login.
Decimal odds express the total return per unit staked, including the original stake. An odds value of 2. 50 means a one-unit wager returns 2. 50 units if the selection wins — 1. 50 units of profit plus the original stake back. This format is the one displayed on the sportsbook by default for markets covering boxing and basketball events.
Reading a term in isolation is one thing. Seeing how it appears across three connected screens is more useful. Consider a session that starts in the cashier: you fund through GCash, which generates a transaction reference visible in your account history.
After a GCash transfer, the reference number appears in your transaction history under the Deposits tab. This record is the checkpoint before any wager — confirm the amount credited matches what your GCash app shows before opening a game.
The high-volatility label on Aviator Crash Game means round outcomes cluster at extremes. Short sessions may show very few prize rounds. This label is the game studio's published specification — not a prediction for your specific session.
If your KYC check is pending, a Maya withdrawal request will queue until identity verification is approved. Open account settings, check the verification status panel, and follow the document upload steps shown there. Approved status clears the queue.
A -3. 5 Asian handicap on the favoured team in a PBA game means that team must win by four or more points for your wager to settle as a win. The handicap line is locked at the moment you confirm the bet slip — check it before confirming.
If a term on-screen does not match what you find here, or if a cashier label is unclear, the support routes below connect you directly. Availability depends on local law and eligible regions.
Open the chat widget from any page while logged in. Describe the term or screen label you are uncertain about and a support agent will walk through what it means for your specific account state. This is the fastest route for cashier and transaction questions.
Your account dashboard after login shows the current state of KYC status, any active rollover conditions and your transaction history. Many term-related questions — especially around turnover and verification — are answered by reading the dashboard labels directly.
The help centre contains expanded explanations of cashier steps, GCash and Maya transfer flows, and account condition notices. Access it from the support link in the main menu. Search by term name to find the relevant article for your question.
These questions focus on how the platform applies the terms above — not definitions, but the actions you take in the lobby, cashier or account settings.
Open the game detail panel inside the slot — for example, Isla Gold Slots — by tapping the information icon before you start the round. Where the studio has published RTP, it appears there. Not every studio exposes this figure; if it is absent, the panel will not show a value.
After completing a GCash transfer, open your account menu and select Transaction History. The deposit entry shows a status — pending, confirmed or failed — alongside the reference number. Match this to the notification in your GCash app to confirm both records agree before placing a wager.
Settlement rules for suspended or abandoned events are shown in the sportsbook terms linked from the bet slip. Generally, a wager on a market that cannot be settled is voided and the stake is returned to your account balance. Check the specific market rules before confirming any selection.
Yes. Log in and open your account dashboard. Any active rollover condition is displayed with the original amount, the progress staked so far and the remaining amount needed. The display updates after each qualifying wager settles — there is no manual refresh needed.
A Maya withdrawal request is queued if your KYC status is still pending. Go to account settings, find the verification section and complete the document upload steps shown there. Once your status changes to approved on the dashboard, queued withdrawal requests are processed following the standard cashier flow.
Pending means the transfer request has been received but the interbank routing through InstaPay has not yet completed. The status updates automatically. If it remains pending beyond the window shown in your transaction detail, contact live chat with the reference number visible on that record.